Service & Aftermarket Support

Carrier Container Service

Today, Carrier’s comprehensive sales and service network includes nearly 430 container refrigeration support, service and repair centers worldwide in all major and developing ports.  We provide professional training to the industry in numerous languages at locations around the world.  In addition, you will find major inventories of spare parts at our 14 international parts depots, a reflection of Carrier’s commitment to continually improving our aftermarket service.

Technical Assistance for Container Products – 24 hours a day/7 days a week

If you need technical assistance for ocean-going refrigerated container units or power generator sets, Carrier offers comprehensive technical support at the local level.  Our field-engineering group, fluent in 23 languages, is the most responsive in the industry.

In the USA and Canada, call 1-800-668-6283 (1-800-ONTO-CTD).  For assistance in English from the rest of the world, dial the AT&T access number for the Country you are in, followed by 800-668-6283.  For assistance in Asia in English, Mandarin and dialects and Japanese, dial the International access code (IAC) for the country you are in followed by 800-6686-8000.

If you have questions relating to any other Carrier products, please contact the following:

Performance Parts (replacements parts, accessories)
1-800-255-7382
Click here to contact Performance Parts Group 

Truck/Trailer and Rail
1-800-448-1661 (24 hours a day/7 days a week)
Contact Truck/Trailer and Rail 

Marine Systems
1-315-433-4385
Contact Marine Systems

Commercial/Residential
North America: 1-800-227-7437 (1-800-Carrier)
Click here to contact Commercial/Residential (all countries)

Container Service Center Locator Carrier offers the most comprehensive service network in the industry, with more than 420 service center locations worldwide in all major and developing ports. More Info		Training Comprehensive training on container equipment is offered in several languages and locations around the world. Find training that fits your needs. More Info
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